Here are a dozen dumb things eBay has done. I feel these twelve things have contributed most to eBay's fall from grace in the eyes of a public that once adored them.
Feel free to add your own, I'm sure I've forgotten several more.
- Hired people that don't use eBay to run the company
- Shifted focus from quirky and collectible to mundane and mass-produced
- Include Store items in general search - then flip-flop
- eBay Express
- Best Match
- Eliminate negative feedback for buyers
- Created Diamond Powerseller level
- Diminished the importance of auctions
- Banned digital products
- DSRs
- Made the site too complicated for small sellers
- Put John Donahoe in charge (see #1)
{ 4 comments… read them below or add one }
Love the list here!
Add – Continue to make policies they can’t enforce – Then only enforce them on select eBayers when they feel like it.
* Reducing payment options for buyers at a time of major economic downturn.
* Decided to promote free shipping as an industry standard.
* Attempted to “reward and incent” sellers who lowered their prices (particularly if they included free shipping), thus using the competive aspects of the marketplace to make it unviable for many sellers.
* Redefined Neutral as Negative for the sake of seller feedback (since rescinded)
* Redefined Good as Unsatisfactory for the sake of seller DSR ratings (four star ratings are deemed unsatisfactory, but buyers are told that four stars is good when leaving feedback – small volume sellers of high-end items are most likely to be adversely affected by this)
I am sure these lists only scratch the surface.
Kind Regards, Kevin
Paypal or credit card requirement did it for me!!
10 years on Ebay and no Mas since oct.
Paperless check and money order acceptance policy.