education specialist

eBay Reverses “Neutral as Negative” Feedback Policy

July 10, 2008

eBay announced today they are reversing their decision to count negative feedback comments as negatives.

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Public Speaking – Managing Your Audience

November 28, 2006

eBay University, Miami, FL 2004 – The scene: With over 350 people in the room, I’ve lost control. People are yelling at each other. It took several mojitos that evening to recover. Whether you have many or a few in your room, you must maintain control of the room for the sake of those who [...]

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Keeping Your Voice, and Your Audience

November 27, 2006

Your voice is your main tool if you’re a public speaker, take care of it. Most of us will be speaking for several hours at a time. If you don’t learn to protect your voice you will really be miserable as you speak, and may well lose your audience.  You can prepare ahead by having [...]

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